Microsoft Cloud Service Providers can now take advantage of a new portfolio of support services which will enable them to accelerate their cloud businesses.
Arrow Support Services, as standard include 24x7x365 access to Arrow’s expert teams who can assist with Microsoft’s cloud platform, or our award-winning cloud marketplace, ArrowSphere, should issues arise.
“The channel has a clear opportunity to grow the business with cloud, IoT and artificial intelligence solutions and services. Arrow puts its channel customers at the forefront selling and marketing Microsoft cloud solutions based on comprehensive value-added services, dedicated teams and knowledge. The premium support services take the Arrow and Microsoft offering now to the next level and are another compelling reason for customers to move to the cloud.”Abdi Elmi, indirect channel lead for Western Europe at Microsoft
In addition, Premium Reseller Support is also available and provides expert advice, guidance and issue resolution for partners and their end customers, alongside proactive services to support partners in designing and delivering new services to customers. Partners also benefit from the advice and guidance of Customer Success Managers who can help identify growth areas and new opportunities.
“Building upon our extensive cooperation with Microsoft, we are pleased to bring our offering to the next level by including premium value-added services for the Microsoft cloud. This combined offering by two of the leading global technology companies will help channel players at every stage of their journey towards the cloud.”Alexis Brabant, Vice President of Sales, Arrow ECS EMEA
Learn more about Arrow Premium Support for Microsoft CSP and find out how these services could help you transform your cloud delivery services.